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Appointment on 10am. De prima call on 10.20am to inform will reach around 10.45am but reach on 11.25am.
I would agree if the are professional house cleaning service provider but not post renovation cleaner. They only do normal cleaning. After clean the wall still full of dirt. I ask the owner to come QC himself but he said will send another cleaner tomorrow 12pm.
Next day no turn up. After follow up and escalate, they call and mention want to come around 6pm. I've been waiting the whole day and this is a new house, I need to go back home for my own life as well, how can they expect customer waiting endlessly for their arrival.
I emphasize many times and even stated in my request in recommend.my that I need to remove the paint stain. But they come even without a bottle of thinner. Just scratch and scratch on the paint stain. Even the wording on my tiles is still there.
To share is they clean my glass window very well. Clean my floor very well too others is not proper clean at all.
I don’t think they are the right choice for post renovation. I’m regretted on using recommend.my on getting this service. Once and for all.
I had share my house cleaning video with recommend.my too to show that my house was not clean after all.
The staff did a good job on cleaning my whole house prior to moving in. Highly recommended.
I will definitely come back with the excellent service that was rendered. I was sceptical at first to try out a new pro. But they proved me wrong.
Need to follow up few times to get confirmation for the appointment time. It would be great if the service provider could be much more responsive.
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