- 1322customers served
- 483jobs completed
- Member since2017
- RM4.83kearned
- 93%job completion rate
- 1988views
Reviews
Jennifer
I used their service twice as I thought I still have warranty for the first time I asked for their service. The first time was already bad experience. I was kinda threatened by the supervisor if I give bad review. The second time I was told the checking was rm50 and suddenly when finished evrything, they charged additional rm30 for cleaning. Always have hidden charge like the first time. I wouldnt mind if they told me earlier. The cleaning also was done very badddddly...
Samantha 26 December 2020, 12:05
I could not leave my own review - not sure why. I requested service on 21 Dec 2020 as my fridge was not cold enough. They came and changed parts but parts changed not returned to us. Three months warranty. Fridge still not cold enough over next few days. Called and WhatsApp them on 25 Dec 2020. Service supposed to be 24 hours but no response to my subsequent complaint. Does not answer your call. Auto routed to autobots reply through WhatsApp. Imagine the anxiousness as there is foodstuff getting spoilt in the fridge and money paid for sub-standard repair work. Obviously wrong diagnosis of the problem and wrong parts changed. RM380 down the drain? Very poor service, never use Cold Services Equipment again.
Graceraof 05 May 2021, 08:42
They repaired our fridge and charged us RM250 including parts and said I had 3 months warranty. After 7 days, I sent a WhatasApp message that fridge is not cold but they didnt reply. When i tried to call, he had the audacity to say "Cant talk right now, what's up" . then I went to recommend.my to speak to find their landline or speak to customer service. I only read the bad reviews now. so I texted saying if you do not reply or come today, I will write a bad review, And he asked if I have already written a bad review and I said that I haven't. And he then texted - F@#k off!
Tan 10 November 2021, 19:26
my washer fix rm 690,and mention 6 months warranty given, then no more reply msg or call when I call or text. ignore my request due to need ask them come back warranty.
Justin
Less talk, they just got on with it.
Sherman Lee 18 August 2020, 23:37
Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer "
Sherman Lee 18 August 2020, 23:37
Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer "
Terry
Average service and parts placed back was dirty.
Terrence 31 July 2020, 16:31
not worth 4 stars at all... not even 2 stars... expensive and failed in 1 week
Sherman Lee 18 August 2020, 23:36
Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer
Sherman Lee 18 August 2020, 23:36
Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer
Sherman Lee 18 August 2020, 23:37
Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer
Loo
Only short testing after repair. Parts changed not returned to client. Good but can improve more.
Muhammad Sayuzi 29 May 2020, 12:54
Not even your part... if the part replaced broken during warranty, they wont intertain you... too bad
Muhammad Sayuzi 29 May 2020, 13:30
I just went to their address... FAKE ADDRESS...
Hj Mohamad Saadun
Time to attend has been differ from day 27/5 to another day 28/5 and the time to arrived was out for 4 hrs. He says due to the distance. It has been waste of my time to wait for the arrival which was not prompt. Anyway, I understand the distance issue and appreciate the attendance.
Muhammad Sayuzi 29 May 2020, 13:23
if got problem... you will suffer..
Danial
Bad treatment
Bad service
Bad timing
Muhammad Sayuzi 29 May 2020, 12:55
They repair my washer in jan 2020... a month later, i complain about noisy during spinning... in warranty... they not entertain me...
Go 18 July 2020, 16:42
Omg I hv the same issue No reply. No answer call after the repair fail again I think many kena we need to gather those kena n report to PSCB
Terrence 31 July 2020, 16:30
Expensive, fail in 1 weekand want to charge again!
Ho
Very handy serviceman. Explain in details to me the faulty and repair done very swiftly. Thank you!
Cold Services Equipment 23 May 2020, 23:37
Welcome bro, is our
Muhammad Sayuzi 29 May 2020, 13:24
really... you not even know them yet... try call n inform got problem n want to claim warranty... just try... wakakaka
Suheelan
They did not explain on the product if original etc ....expensive and found out outside the parts is cheaper
Cold Services Equipment 23 May 2020, 12:57
We already have mentioned the price in the wassup , after you agreed with the price, we send our technician to fixed,
Cold Services Equipment 23 May 2020, 13:02
Is it originally part, already mentioned in call, please be gentle
Muhammad Sayuzi 29 May 2020, 12:57
Bullshit original part... a week after use... my bearing sound noisy... they not responsible... call not answer... message not reply...
Subendran
Good quality work. Costs is on the higher side
Muhammad Sayuzi 29 May 2020, 13:25
belum kene..
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