Overall
4.0
Quality
On-time
Value
Service

by Justin 4 months

"Less talk, they just got on with it. "

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer ""

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer ""


by Terry 4 months

"Average service and parts placed back was dirty. "

Terrence replied about 2 months ago

"not worth 4 stars at all... not even 2 stars... expensive and failed in 1 week"

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer "

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer "

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer "


by Loo 4 months

"Only short testing after repair. Parts changed not returned to client. Good but can improve more. "

Muhammad Sayuzi replied 4 months ago

"Not even your part... if the part replaced broken during warranty, they wont intertain you... too bad"

Muhammad Sayuzi replied 4 months ago

"I just went to their address... FAKE ADDRESS..."


by Hj Mohamad Saadun 4 months

"Time to attend has been differ from day 27/5 to another day 28/5 and the time to arrived was out for 4 hrs. He says due to the distance. It has been waste of my time to wait for the arrival which was not prompt. Anyway, I understand the distance issue and appreciate the attendance."

Muhammad Sayuzi replied 4 months ago

"if got problem... you will suffer.. "


by Danial 4 months

"Bad treatment
Bad service
Bad timing "

Muhammad Sayuzi replied 4 months ago

"They repair my washer in jan 2020... a month later, i complain about noisy during spinning... in warranty... they not entertain me..."

Go replied 2 months ago

"Omg I hv the same issue No reply. No answer call after the repair fail again I think many kena we need to gather those kena n report to PSCB "

Terrence replied about 2 months ago

"Expensive, fail in 1 weekand want to charge again!"


by Ho 4 months

"Very handy serviceman. Explain in details to me the faulty and repair done very swiftly. Thank you!"

Nirpal Neal replied 4 months ago

"Welcome bro, is our "

Muhammad Sayuzi replied 4 months ago

"really... you not even know them yet... try call n inform got problem n want to claim warranty... just try... wakakaka"


by Suheelan 4 months

"They did not explain on the product if original etc ....expensive and found out outside the parts is cheaper "

Nirpal Neal replied 4 months ago

"We already have mentioned the price in the wassup , after you agreed with the price, we send our technician to fixed, "

Nirpal Neal replied 4 months ago

"Is it originally part, already mentioned in call, please be gentle "

Muhammad Sayuzi replied 4 months ago

"Bullshit original part... a week after use... my bearing sound noisy... they not responsible... call not answer... message not reply..."


by Subendran 4 months

"Good quality work. Costs is on the higher side"

Muhammad Sayuzi replied 4 months ago

"belum kene.. "


by Priscilla 4 months

"they fixed my problem "


by Nicholas 4 months

"No complaints except slightly costly but satisfactory, tq. "

Muhammad Sayuzi replied 4 months ago

"Costly is ok if they part is good... it not reflect to me..:"


by Jalilah 5 months

"Overall is good. The only thing that they should improve is they should tell whats the problem and quote first. They change everything then inform what are the problem together with the cost. What if the customer do not agree with the cost quoted. Thanks "

Muhammad Sayuzi replied 4 months ago

"1 star only.. not answer for warranty... then their location 12-2-1 Jalan BP 7/13 bandar bukit puchong is not exist ... penipu besar... "


by amit 5 months

"Fridge was not cooling, inverter card was blown

They fixed, cleaned the inner part working well"


by Muhammad noorshahid 5 months

"Replied really fast after making a request, fast and perfect work"

Muhammad Sayuzi replied 4 months ago

"Fast reply because money is coming... if they make mistake... they wont answer you... too bad..."


by Calvin 5 months

"I'm very grateful that they responded to my fridge broke down. Their response was quick and while they didn't have the necessary part to repair the fridge, they managed to implement a temporary fix so I could use the fridge till they returned the next day with the necessary part. What could be improved I thought, is if they could be a little more transparent with the repairs by explaining and showing me what was going on during the repairs. This might be just me, but I like to see and know what's going on. Nonetheless, my fridge is working now and I am thankful."


by Nafiah 5 months

"Overall their service is good. But 1 of them did not wear mask during this MCO. "

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer ""


by Min Jin 5 months

"k"


by Tengku Azriman 5 months

"Quick fix done, defrost thermostat and timer needs replacement. Even during MCO they deliver"


by Mr Ti 5 months

"Price a bit expensive "

Nirpal Neal replied 5 months ago

"During lockdown we getting parts also expensive, hopefully understanded"

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer ""


by Wendy 5 months

"I repair my fridge Ron 22/2/2020 because of not cold problem, after fixed, 20/4 same problem again, I text and inform the technician but he keep ignore, without reply. Recommend app please review your suppliers comment. "

Muhammad Sayuzi replied 4 months ago

"It happen to me... i was repair my washer... front loader... they change 3 angle n bearing would xost me 680 (not include transporttation)... after a week, spinning sound noisy... they not answer mu call n reply mu message... at forst they answer mu message because though they is new bisness coming... after told about warranty, silence..."

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer ""


by Erik 5 months

"Problem resolved"

Sherman Lee replied about 1 month ago

"Bad service, impact reputation of recommend.com. dint fix the problem and no after sales service. Call no answer ""

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