- 438customers served
- 251jobs completed
- Last job completed3 days ago
- Member since2015
- RM18.4kearned
- 82%job completion rate
- 2153views
- Usually responds inabout 11 hours
Reviews
Nadiah
Always late. During request, i have stated starting early in the morning, but they always send cleaner after 10am. The cleaner is okay, but the PIC Fauziah is unprofessional. she didnt respond that the cleaner protest for not coming to work on 27th Jan 2020 due to Chinese New Year. we have waited whole day until night, then she replied her aunt passed away at Melaka. how many seconds to take just to inform there is no cleaner working today? she said "budak2 meroyan nak cuti sabtu-isnin". and as a client do i have to know why she can only arrived at 10am because she has to "gegarkan pagar pukul 8 pagi?" During the 3rd session, she raised her voice when asking whether am I at home or not, I was at home whole morning, there is no need to raise voice as I am her client, not her staff.
JLS DOMESTIC SERVICES (Co No 002371590-A) 01 February 2020, 10:48
Hi Nadiah, I have explained nicely why I cant send the team earlier than 10 am. You could say NO and we wud not send our team. Anyways my team are still working for another 4 hrs in ur place whilst ur put up this review. You could say No to me and i can refund ur money. No problem. And for once I never raised my voice to you. I was just telling you my girls at the gate for almost 10 mins calling and no one attend to them. As you were not home the last 2nd sessions we came. We have to wait at the gate for almost 15 mins. So glad to know 1 star is for me for being strict and not for my cleaners. I believe 4-5 star for them as usual as they did a good job like always. Thanks and regards. SELAMAT HARI WILAYAH.
Chai Ling
1. The cleaner need to improve on Malay language as they dont understand instructions
JLS DOMESTIC SERVICES (Co No 002371590-A) 20 January 2020, 07:10
Thank you For the suggestion. I guess this will take time as they are foreigner. To be fluent in foreign language. Thanks.
Linda
The Cleaners are polite and knows their work scope very well with no supervision. They managed to get things done in the time frame given. The Ladyboss is friendly and professional and all of them are very helpful. Happy with the service and deffiniately will use them again. 👍🏼
JLS DOMESTIC SERVICES (Co No 002371590-A) 30 November 2019, 13:22
Thank you Linda. Call us again next time you need Cleaning assistance. 😊
Alex
Two inexperienced Indonesian cleaners with no idea where and how to perform house cleaning. No next time.
JLS DOMESTIC SERVICES (Co No 002371590-A) 29 November 2019, 00:04
I am sorry that you think that way Alex. At least they have changed your toilet from a dirty and filty place to a shining one (assumed that the place havent been clean for months?) I have a video of them performing the job. Anyways, hope you will find the best service after the next few month. Thanks for the business Sir.
Gary
Late 2 times I set a time expect them to be there. I have others things to do when I ask them to be there and traffic jam is not my problem you work that out before hand?
JLS DOMESTIC SERVICES (Co No 002371590-A) 29 October 2019, 20:57
Thank you Gary. Did work that out before hand, but can’t get through Road Accidents though. Thanks foe the business again.
Fika
cleaning of overall house was satisfactory.they did miss some spot but it was all good
JLS DOMESTIC SERVICES (Co No 002371590-A) 29 October 2019, 20:58
Thank you Fika.
Mohd khaiful
Good job and well done. Professional and fullfill all obligations. Thank you👍👍👍👍
JLS DOMESTIC SERVICES (Co No 002371590-A) 29 October 2019, 20:59
Thank you Khaiful.
Henry kheu
Very good and responsive. Cleaned up the place really well
Hanis Hassan
Team of cleaners were self-organized once they're briefed on move out cleaning approach to do since belongings in transit still around the home. Professional and approachable lady boss was there too. Cleaning gets done with speed.
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