Kok Cool Repairs & Works

4.5 (87 reviews)
  • 2027
     customers served
  • 248
     jobs completed
  • Member since
     2017
  • 68%
     job completion rate
  • 3419
     views

Mona

Very helpful and attentive. Prompt service & good value.

ADAM

They have been quick to respond and update on the repair services progress.

Lawrence

Edward is a very careful person, he handle my 65' Tv with care and done a good repair with authentic parts. Thumbs Up for this guy!

Mohd hafiz

Good service

Alex

Eward and his team was very efficient and professional.

Mira

Tv was fixed just in a day with 31 days warranty. Received my tv back today just after it was taken yesterday to be fixed. Edward and lily were so easy to deal with and they were very efficient. Not sure about the price but the service and the time efficiency are top notch. So recommended.

Jonas

They are friendly in their profession

Medium cymera 20180801 144950 Kok Cool Repairs & Works 13 July 2019, 16:05

thank you Jonas.

Alex

I first time user and have bad experience from them. I booked from recommend.my and clearly specify that I will need the service during lunch time(11 to 1pm). After they accepted my request and I received their contact no. I immediately call them up that 12.30 I am available. But if can, can they come earlier. Maybe i request work from home. Then after a few phone calls here and there and they say 10am already got ppl booked them. So cannot and I thought they will come at the time I specified. In the end maybe they think i really quite urgent and cannot find other Ppl to do my job they around 11 something night message me they will come at 1.30 to 2.30pm. And they will call me before they come. Woooh I need to actually follow their time. Remember that I booked from here is lunch time. Really not professional. If you cannot make it don't force and don't take the job and waste u and my time

Medium cymera 20180801 144950 Kok Cool Repairs & Works 11 July 2019, 11:29

Below is our conversation record: 10/07/2019 8:31pm (duration 1minutes 01 second) U ask : Hi , my fridge was problem, can you come tonight ? Answer: tonight is already late , i cant to make it. U ask : Can you make it tomorrow 12:30pm ? Because this hour is my lunch hour. Answer: if your hour is 12:30pm only free , let me arrange my time and get you know the exact time and hour i can reach. 9:59pm (duration is 36seconds) U ask: Can u come to my house early than 12:30pm ? Like morning time Answer: i can come tomorrow at evening hour. Morning time i was at another place. Before i come i let you know and giving you a call. U said: Thank you, i think i no need already. Time need to match with each other but not only match time with your own set. I have mention 1 day early i can come at 1:30-2:30Pm. But u reply , thank you and no need. Time - 1 day is 24 hours i know. Our working hour is on Monday to Sunday 8:00Am - 8:00pm Waste - after schedule but not made it , what we call waste. I have dont waste each other time. Thank you your comment and we will make better. Finally, if you still feel that you still need it, we welcome you to call again.

muhammadfathullah1842

What

Bayo

This is transparency in their dealing and very knowledgeable about their services. Thanks for recommending them.

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