- 234customers served
- 139jobs completed
- Member since2020
- RM2.46kearned
- 99%job completion rate
- 156views
We offer extensive cleaning services which includes regular house cleaning, renovation before and after cleaning, office/building cleaning services, air-condition servicing, repair and gas filling.
Recently Completed Jobs
Service & Area
Service Provided
Areas Served
Reviews
I asked Shan if the cleaners wear mask and face shield twice before confirming booking. He said yes, they follow SOP strictly. Yeah right.
They came with mask but without face shield. One of the cleaners removed mask as soon as she enters my house. I told her she must wear mask, and I gave her a 3 ply mask because she has a fabric mask which doesnt protect me.
Cleaning is 80% done. I had to finish certain areas for them. They left after 2 hours sharp. Left everything in the bathroom without cleaning the last bathroom. And I only asked them to clean important areas of the house, not every corner of the house. Will I recommend them? Nope.
I told Shan from the beginning that I will use recommendpay. He was not comfortable. And after they left, he kept calling me non stop to make payment because its not cash. Why is he so afraid I dont pay?
Recommend.my should educate their vendors on how recommendpay works. This is not the first vendor who is very hesitant to accept payment via recommendpay.
Maxims Cleaning Services 27 November 2020, 11:15
Dear Ms Chong, usually 2 cleaners 2 hours for a 3-storey house is not sufficient. Cleaners will not be able to finish within the 2 hours that you have specifically chosen. Also, please be informed that the water pressure in your house was very slow, so time was also consumed there. According to my partner, Shan, the job request came in terms of cash, so he merely suggested to use recommendpay when you are booking in the future. We have no issues if customers prefer paying via recommendpay miss, our only goal is to satisfy our customers. With regards to the calls that he made after the job was completed; 1 - was to get the feedback on the cleaning (which we usually do with all customers) and 2- is to check with the payment because in our interface the payment mode was not reflected. We'd like to apologize if we've caused you any inconvenience miss. We hope to serve you better in the future. Thank you.
Ec 27 November 2020, 11:32
Nope. 1) Even before the job, Shan kept insisting i pay with cash 2) The water pressure was low only in 1 bathroom. U cant use that as an excuse for being slow. 3) Mine is a small link house. they did not clean the whole house. Ground floor: vacuum, mop, wipe windows, wash bathroom. First floor: vacuum, mop, wash bathroom. Second floor: mop only. I have part time cleaners for the past 10 years. I am very well aware what can be done in 2 hours. I only hired your company because my usual cleaners are not available that weekend. They can do the same job very well within 2 hours. 4) there is no use to debate with me any further as I will not hire your company again.
Easy to book even for last minute/ urgent request
Maxims Cleaning Services 01 November 2020, 14:54
Tq
Affordable and efficient service. Very friendly cleaner. Thank you! Will definitely order more services.
Maxims Cleaning Services 16 October 2020, 19:05
Tq so much
All good.
Maxims Cleaning Services 09 October 2020, 19:57
Thank you for your support. Look forward to servicing you again.
Facebook
Whatsapp
Twitter