Business documents validated 162 customers served
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We are manufacturer for cabinetry work such as kitchen cabinet, wardrobes etc. Fabricator for metal, steel, Stainless Steel, aluminium, glass work for window, door, gate, awning auto gate system , etc. Product is direct from own factory and quality is proven

Areas Served

Selangor Kuala Lumpur

25 Reviews for Sifu Steel Work Renovation

clement13

After 2 months, my kitchen has water leaking. Also I found out I paid to change my faulty stop Cork but end up it is not changed

Koh replied about 1 month ago

Your job is handover at Sept 18,2021. Work is completed perfectly without any issue till received feedback by 12 Dec 2021 water is leaking. The unit is tenanted, perhaps you should check how the new faucet and stop cock could get damaged within short few months usage. Next, there's no agreement on warranty period. Yet, we on good will trying the best to arrange technician over to settle the problem. Received feedback by 12/12/2021, by 13/12/2021 you rated my service 2 star. Seems you expect within 24 hours this issue can be resolved?

Clement13 replied about 1 month ago

You promise to fix it today and your people will call. But no one call. Do you want me to post the WA chat and the Cantonese voice message? It's just a courtesy call to ring me and say you can't make it today, but you didn't. Also, you didn't change the stop Cork. If you blame my tenant to spoilt the stop Cork, let's all the potential customer judge this themselve, if they want to engage someone without after sales service. It's OK, I buy a lesson.

Koh replied about 1 month ago

I promised to arrange with your tenant NOT repair by TODAY! What you paid, what is the services you received. Do NOT expect everything to be FREE!

Clement13 replied about 1 month ago

Friend, you created me in the stop Cork, that's the truth. I know you won't admit and you won't fix it. It's a lesson to me to to trust you for not checking. A small fee ban get the issue fix, but there is no trust now. I hope all other customers can see this message

Koh replied about 1 month ago

Work is done accordingly to the agreement and stop cock is fixed and in fact ADDED ADDITIONAL one more stop cock at water inlet. Now both, is damaged. Wondering, is that you trying to get a free repair and pushed all responsibilities to the contractor. Work delivered months back. Stop blame the contractor, take back your own responsibility.

Koh replied about 1 month ago

Work all completed with picture is took as evidence work done and working perfectly for months. Stop pointing finger. At first, our part intended on terms good will to rectify it for free. Luckily, you halted us from proceed because it does not worth our effort at all. Thank you and have a nice day

Clement13 replied about 1 month ago

You like to argue instead of resolve issue. It's an eye opener to all other potential customers, if they have dispute, they will end up like me. Its OK Justin, small issue I can just spend and get it done. But I hope this platform make more people know how contractor like your just walk away from responsibility. From the few dispute we can see, you keep blaming and have no intention to resolve. Cheer, small stuff. Few hundred bucks and I get it fixed by someone. And don't treat everyone as so poor that we need to ask for free service. I ask you to inspect and check, and you come out so much accusation.

Koh replied about 1 month ago

Well, we rather take a small loses by refunding the total amount RM 800 rather than continuing prolonging the arguement. Our integrity and responsibility for all our works quality always undeniable and assured. Thank you and have a nice day ahead.

Jong

Fast and responsive, able to quickly work around on the insufficient tile issue on the spot. Price was a little on the high side due additional glue applied for every tile to secure its place. Took only half a day to complete everything.

Shireen

Very neat workmanship and friendly service

Shalini replied 2 months ago

He is totally scam who did a messy work and was rude when ask to rectify. In return, gave some money which does not even add up to the amount of work not completed and ran away to hiding, not answering phone calls. So unethical and unprofessional.

Shalini replied 2 months ago

I should not have trusted the reviews. He has zero work ethics and totaly unprofessional. He did a messy wiring work, and when questioned, say wan to stop work half way and refund me some money, which is not even the correct amount. Took my money in advance and scammed me. Totally rude and dun even know how to talk to customers. Shouldnt have hired him in the first place. He can put the pictures of doing work in my hse in kajang on his fb page and claim he did a good job. He is totally unethical person who doesnt know his work. He subcons his work and adds a super high mark up to his fees for bringing them. If anythg goes wrong, he blames the customer for requesting it. What rubbish. I got photos of his work. Anyone can call me to verify his rubbish work.

Shalini replied 2 months ago

In addition, i had to hire another person to rectify his messy work and guess what!! That person did a much more better work than him within 1/3 of the price. He is not even a pro but can do a better job. And here Sifu Steel is categorised as pro... WTH!!!

Koh replied about 2 months ago

Everything is work accordingly agreed items. Price quoted and agreed only start work. Work completed 95%, since disagreement started, our part willingly to withdraw from the work and refunded the agreed amount which is more than the itemised balance work for good will . Is agreed only refund but yet not being appreciated. After thought, next requested for 100% refund for work done. Seems, in your dictionary expecting to be free?! Everything is clearly black and white. We are ready and almost welcome to bring this issue to civil court.

Koh replied about 2 months ago

This case is no longer a work dispute but is under police case under crime investigation as you engaging 3rd party gangster for possible kidnap, extortion, kill threatened and possible arson. My part definetely will press on charges ahead.

Shalini replied about 2 months ago

95% complete....what a rubbish?? No wiring done for 20 points, u charged me Rm45 for each light point. Nvr install 13A plug or connect the wiring u charged me RM120 for each (16 units), and never install 20A plug or connect the wiring to DB, u charged me rm350 for each (3 units). And nvr discuss or agree with me to relocate the astro wire and nvr connect also buy u told charging me u have added rm600 (call astro guy also will charge me rm200 only)?. I have the stmt from your wireman how incomplete the work is. Wiring work only done 25%, but you claim 95% complete. Im actually surprised. Do you know your work? Or I forgot, u hired a 3rd party to do wiring cos you dont know the work...and this is the first time you working with him (i.e Subcon)....next time dont promise to do the work, if you dont know the work. Is it because you wanted to add your mark up of RM1,500 to his charges to you. I would have hired the wiring guy myself.

Shalini replied about 2 months ago

95% complete....what a rubbish?? No wiring done for 20 points, u charged me Rm45 for each light point. Nvr install 13A plug or connect the wiring u charged me RM120 for each (16 units), and never install 20A plug or connect the wiring to DB, u charged me rm350 for each (3 units). And nvr discuss or agree with me to relocate the astro wire and nvr connect also buy u told charging me u have added rm600 (call astro guy also will charge me rm200 only)?. I have the stmt from your wireman how incomplete the work is. Wiring work only done 25%, but you claim 95% complete. Im actually surprised. Do you know your work? Or I forgot, u hired a 3rd party to do wiring cos you dont know the work...and this is the first time you working with him (i.e Subcon)....next time dont promise to do the work, if you dont know the work. Is it because you wanted to add your mark up of RM1,500 to his charges to you. I would have hired the wiring guy myself.

Shalini replied about 2 months ago

Nobody threaten you. Don joke. Dont behave like a princess. You nvr answer my call or my husband, Gopal phone for the last 5 days, we went to the office address you gave in the invoice to get the actual money to be refunded, office is apparently been closed for more than 2 months. So technically you dont even have a registered office. I have reported you under kpdnkkhep. So its a kes tipu under commercial because you are a contractor who ran away with my money and went into hiding. None of this problem would have come, if you answered the phone and we had an adult conversation. Your attitude is so childish, unprofessional and zero work ethics. Also, the money you refunded is only rm2500 which doesnt compensate the work you left incomplete. I nvr agreed to the refund amount at all. Now I have to rehire someone to do back cos wiring not complete.

Shalini replied about 2 months ago

P/S...I never hired any gangsters. Unless you are in some exotic dream....so, please step into reality. I can press charges against you for false report.

Koh replied about 2 months ago

Yes or no, let the police do their investigation.

Koh replied about 2 months ago

Next, pointless using words to argue. Action always speak the loudest. Bring it to civil court, justice will always prevail end of the day. I'm willing to give full Co operation to authority happily.

Wayne

Justin very helpful in recommended different auto-gate and their quality. The installer are father and son. Both very experience. Highly recommended for those who wish to invest 1 for safety and convenience.

Ihsan

Very pleasant experience. Delivered earlier than planned and Justin is willing to accommodate many of my requests to get things done. I'll definitely consider him for my next furniture project.

Steven

He is extremely helpful. Due to urgency of the situation, I did not make price comparison. Hence, I am unable to comment on the price. His service quality is definitely top notch. Strongly recommended.

Edwin

The service was above and beyond expectation. They repaired my worn rusted broken gate to be in working condition again. Awesome job.

Alan

Justin is a pleasant guy to deal with. He is accommodating. Good communication. Good service.

Noor Hafisza

Justin is easy to work with. He and his team understand the scope well. He and his team did a very good job. The quality of work is also very good. I do recommend others to hire Sifu Steel Work Renovation.

Tiffany

Very good service, fast and efficient... helpful and trusted... very satisfied with the works... highly recommended

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