SoCool Air Conditioning & Electrical Services

4.6 (64 reviews)
  • 369
     customers served
  • 140
     jobs completed
  • Member since
     2016
  • RM10.8k
     earned
  • 432
     views

rae215626

Na

norliza

~ requested to install 2 power point and additional request of aircond service

Pros: Services done were quite good. My aircond felt cooler & neat power plug installation. Willing to do other extra jobs, moved my freezer, did handyman jobs, e.g. diassembled my mini gate at kitchen & hung my children mini lamp.

Cons: Time management need to be improved a lot. I have wasted my company leave for this matter. Miscommunication between team admin & team services. All information described in Recommend.my did not went through services team. I need to re-informed my request again. Were told by admin 2 personnel to attend my matter. Only 1 personnel came on thursday, hence only able to service aircond. Then admin arranged on Friday for remaining services but alas, not able to commit on Friday. Shifted services to Monday at 9.30am. On Monday morning, I checked for confirmation, supervisor informed the arranged team could not make it and replaced with another team. Luckily they came at 12.30pm.

Nithi

Polite patient knowledgeable. Very pleased with their services

EK

SoCool was very punctual and good in making arrangements. I appreciated this very much. Even though initially there was only 1 worker arrived instead of 3, they still managed to complete all the tasks within a reasonable time frame. And SoCool offered a reasonable price as well.

Of course, the quality of work could be polished. In my opinion, they seemed to be emphasizing on the efficiency or quickness, and not so much on the quality of work. The curtain rail of mine could have been installed in a much safe and secure way on the ceiling. In spite of that, nothing bad happened so far, I shouldn't complaint anything about this matter.

In short, SoCool is a great team and I'll consider to approach them for any similar project in the future.

terence24db01

They were very accommodating, with a good price, but the quality of work was not very satisfactory.

yanyee2775e

Everything is good, I am satisfied with their service.

andrew

I not confirm with the answer yet, due to the project haven't finish. However, they took very long time to complete it compare to the normal contractors.

tansweesian433c

great service!! highly recommended :)

Ivan

After much troubleshooting & parts replacement, finally my aircond is working as it should be. I've tried many aircond services & I must say that SoCool has exceeded my expectations. I had a aircond blinky light problem which other companies did not diagnose correctly. But SoCool personnel was well trained and able to provide the solution. Love the team members too, very down to earth & skillful. Thanks to their boss Farhan for keeping me updated and putting my concerns as ease. Overall I had a very pleasant & satisfying experience from SoCool. Would highly recommend them & use them again if needed. Hope this helps!^^

henryangala8104

Dealing with the technicians was really good despite the language barrier. I really like the fact that they were very professional and objective.

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