Kevin, graduated a Mechanical Engineer, started The Dustbox with his wife Nathalie back in 2010. At the beginning, we provide our service using standard methods and chemicals. But after 1 to 2 years into the business, we found that the standard method of servicing is very inefficient, time consuming and often come with complicated pricing depending on what type of air-conditioner the customer has.
We simplify the job and price structure to make it easier for customers. We have a single price for every type of service up to 3HP. We are the first AC Servicing Company that launch a service booking on our website. This made a difference to customers who found it easier to understand and make a quicker decision.
We find that the standard service methods continue to be inefficient. That’s when we ventured into doing our own research to develope our own specialized cleaning machine, the “Jetbox” – which also happens to be their bestselling service package in comparison to the regular-clean service offered as well.
With the Jetbox, customers can cut down servicing times from 1-2 hours to just below 1 hour. The biggest difference in using the Jetbox is that customers do not need to dismantle or take down their air-cond unit from the wall as the Jetbox can deliver the same cleaning effect with the unit remaining on the wall, plus it is less messy, eliminates bad odor and kills lingering germs and bacteria.
Everything was okay
Always on time. Service as expected.
Very recommended, friendly and good service
Good service and quick respond
They couldnt found the problem.
Very professional . Item
Are check with pic to be send to hq. Friendly and knowledgeable
Technicians were on time and advised as per the situation. They seemed to be knowledgeable and friendly too. Also had good equipments to ensure good quality work done while maintaining the cleanliness of your house. Would definitely recommend and would engage again
Every thing is ok
They came to house 30mins early. And i like their report system. Thank you.
It will be nice after completion of service to explain all the test results of the service .e.g. gas level and also to request signature from the customer after completion of service promptly without forgetting as norm. Thank you