I would expect more efficiency from the crew in the future. In terms of timing and work quality. I think they can do the work a lot faster. I booked for 3 hours which supposedly enough for my double storey terrace house. This is my first time using Recommend app as my usual agent is fully booked until the next two days. Will book again from Recommend? Probably I wont unless its VERY urgent. I willingly to clean the kitchen entirely as I know the time wont be enough. There are few spots that they missed although I already instructed to do it. However, the job is done. My mind is at ease now and my house is cleaner than before. Lastly, I hope the cleaners can improve the time efficiency. Time is money :)
Every corner is not clean, and we need to keep telling them that the place is not clean, in the end we need to clean the whole house ourselves, not worth to pay for it.
Cleaner negotiated twice to change the time when I specifically informed I needed the cleaning by 9.30am. Finally she agreed and came early at the unit. After letting them in, stepped out for an hour and came back to see hardly any cleaning done (only the fridge and 1 bathroom cleaned). Gave specific instructions on cleaning loose furniture first but was not adhered to. We the clients were forced to do the cleaning as well (ie kitchen cabinets, sink, sofa, table) as we had a deadline by 11.30am for the cleaners to leave. After an incompetent service, both cleaners kept harrassing both of us to give them 5 stars verbally and through message.
Would not recommend their services.
Very detailed cleaning. I asked to help clean hard to reach places and they were very attentive to everything I wanted. Worked efficiently as a team of 2. Recommended.