Zass Gemilang Enterprise

4.4 (96 reviews)
  • 566
     customers served
  • 295
     jobs completed
  • Member since
  • 101%
     job completion rate
  • 961

We are a professional service provider based in Klang Valley, specializing in the repair of household appliances such as fridges, washing machines, and dryers. We offer a wide range of services at affordable prices, and our team of experts provides complete consultation to ensure that our customers are fully informed about the repairs their appliances need. Our goal is to provide fast and efficient service, and to ensure that your appliances are running at their best as soon as possible. We understand that appliances are an important part of everyday life, and we strive to minimize the inconvenience caused by a broken appliance. Our team of technicians are well trained and experienced, with the knowledge and skills to diagnose and repair any issue. Contact us today to schedule a consultation and let us help you get your appliances back in working order.

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4.4 (based on 96 reviews)


Linda19 February 2022, 08:56

Not recommended, not recommended, not recommended.

Frustrated, dissappointed and upset with the service rendered.
Not punctual, take the prob lightly and delayed in doing job.
Will never use this service anymore. I just wasted rm75.
Complaint with customer service but no reply until now.


siti09 February 2022, 16:15



Mohamad28 September 2021, 15:29

When see video..repairman said absorber problem.. after change still same.. and request to come back to change the bearing. Cost 300 for bearing and he not change back my absorber. Not absorber problem at all.


Nurin Amanina01 July 2021, 02:18

I wasn't on-site when the repair took place so there's a bit of misunderstanding occur. It is not the technician's fault. However, I just hope next time, the technician could just leave the original part with us.

Fast And Efficient Responsive

Nornazihah09 April 2021, 20:13

Requested his services in april, by then the technician come here 3 times but after 1 month and half the washing machine stop working again and i report immediately to the technician but he said he couldn't come because of the lockdown and i totally understood, until there everything was going well. The problems started after the is 23rd of november...3 months passed by and the technician never had the "time" ( i would call responsability) to come and fix what in the end he didn't totally repair.
To taking weeks to reply my messages, to keep delaying "next week" and weeks pass by without giving a word or date, to setting date/time and not showing up without any justification until i text him.
Today i text him requesting him to come and fix the issue asap and to be accountable and for my suprise he suggested a refund immediately "if like this i will refund..."...if like this...playing as victim...not showing any consideration for his customer that has been waiting patiently since april for his machine to be fixed, acting like he has all the right to make his customer wait over and over and deal with falses promises instead of treating him as priority after not fixing what he has requested in the first time!!! What an lousy attitude...not showing any accountability towards the customer and acting like the refund will solve everything, will solve the time wasted and the trips and money wasted in the dobby.
I'm wondering how can someone create and sustain a business like this and how can promote this kind of service level in their platform.
Anyway i wish you all the best and i hope you man up and learn in future how to be accountable and RESPONSIBLE!
8 months had passed...


ilani01 April 2021, 22:41

Everything is according to as promised


kenny31 March 2021, 15:02

he solved the water problem but the shaking problem not solved yet


Eileen25 March 2021, 10:30

Fast response


AHMAD HAFIZ24 March 2021, 23:14

The contractor not completed his work after full payment received.


Jacklyn15 March 2021, 23:53

Yet solve the problem. The washing machine still not working.

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