"Punctuality is off, I booked 9am and they arrived at 930am. I was late home as well because they can't give me an estimated arrival time and I got my errands to do than waiting for them to arrive.
Service is not top notch either.. the cleaners arrived and they started to carry my ladder and placed on my carpet to clean the ceiling fan. I was a bit unhappy because it is common sense to move the carpet away before cleaning the ceiling fan (else all the dust will dirty the carpet). Then on the cleaning quality, it is not very thorough, they constantly need to be checked and reminded on the dusty spots that they didn't clean. overall it is not a pleasant experience for me "