Overall
3.0
Quality
On-time
Value
Service

by Annie6 26 days

"Francis of Bina Pasifik is efficient and has very good follow up skills. Attends to matters very quickly. Friendly and ensures that the customer is comfortable. Would definitely recommend Bina Pasifik to friends."


by Tat Teik about 1 month

"Very helpful "


by Januah 2 months

"Happy with the quality of work. Highly recommended for masonry and painting work. They also kept my place clean every end of the day before leaving."


by sub 8 months

"there is a disconnect between the office administrators and the boss of the company. the office admin, messaged/called to arrange inspection but did not follow up. resulting in office admin changing appointment few times even after promise is made. i have specifically mention to them that they are delaying the repair and if they are not able to do it, i can look for another. to this they mentioned that they can and will do. and again gave another excuse when they could not commit to the promised appointment. On the pricing of the repair, i have forwarded pictures and explanation of repair to be done. the boss responded with an estimate. this was disputed by the office admin who are not field people and finally the repair cost me more than double the estimate.If the office admin did not agree to the expert/boss estimation, they should just withdraw and not waste my time in looking for another contractor. "


by Thurairaja about 1 year

"The contractor did not listen to my request but wished to offer their own solution."


by Siau Yeen about 1 year

"Inspection date confirmation need to be chased few times by client.
No quotation after inspection as promised to be given on 29/10."


by Sheila over 1 year

"Very prompt in replying to enquiry and very professional in providing advise. "

Francis replied over 1 year ago

"Thanks support ya :)"


by Dylan over 1 year

"Professional. They know what they are doing"

Francis replied over 1 year ago

"Thanks support ya :)"


by Khairul over 1 year

"pro"


by Hilda over 1 year

"Straight to the point, fast reply"


by azudinshah almost 2 years

"Didn't bring equipment to use even when told about it. "


by Stewart about 2 years

"Roof repair. They did a good job. But the price is quite high. "


by Tan about 2 years

"I requested quotations for some roof leaks on recommend.my. When Bina Pasifik contacted me, I enquired if it does other renovation works, and the representative said yes. So I asked them to quote for a bigger scope of work, the major part of which was painting the house.
The site visit arrangement was prompt. Site supervisor can be considered quite punctutal (arrived about 5 mins later than appointed time). I would rate his survey and assessment skills as considerably professional.
However, the company's subsequent response leaves much to be desired. When I asked through Whatsapp 3 days after the site visit, the reply was "still in process". I have not heard from them since then. My guess is that they felt the job was not worth their quotation (estimated to be more than RM7,000)."


by Lela about 2 years

"work done in short time !"


by Lela over 2 years

"Fast response and fast completed ~ "


by aryani about 4 years

"Good customer service. Punctual."

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