DS COOLING SERVICES

4.7 (117 reviews)
  • 732
     customers served
  • 555
     jobs completed
  • Last job completed
     8 days ago
  • Member since
     2022
  • RM64.8k
     earned
  • 82%
     job completion rate
  • 717
     views

Vithiya

I had requested for 4 aircons for service. From the beginning, it wasnt a pleasant experience. Punctuality is a biggest concern. They were suppose to come at 2pm, they came early around 10.45am expecting people to be home. Had to be firm with them to come at 2pm, they came at 3.30pm only. After they did the chemical cleaning, 2/4 aircons were not cold after servicing - gotten worse.

Had to arrange them to come again to check - again punctuality issue. Promised 9.30am but only showed up at 12.00pm.
They came again and made the aircons worst. When asked to flush out the gas and re-fill, excuse given was they didn't have enough gas when I already texted them in advance to bring the refrigerant.

To make things worst, both owner and the technicians have communication issues. Foreign workers.

Totally disappointed with the level of service and waste of money. I need my REFUND!!!!

Lisa

I hired this service to fix the aircond. The air cond was not cold. Without properly checking, they said nothing wrong and just replaced gas. After the service, aircond continue to make bubbly sound even when switched off. After 2 days, the aircond was even warmer than before. The guys who came, could not communicate well with us. Bad service. Expensive price. I paid RM380 to get my aircond spoiled. REFUND!!!!!!!!

Vincent

Everything done properly n professionally.

Fairus

Awesome team. Arrived early than scheduled. Very clean and neat. Tq guys. Im so lucky to have you to service my aircond.

Zhee Chuan

Very good and professional services

Ahmad Nizam

Very professional and quick on their work. Would recommend.

Jiad

- Good with follow ups and reminders
- Punctual (much appreciated)
- Happy with their service and professionalism

Didie

On time and very informative

Hazie

very fast job and did a little cleaning afterwards. very satisfied.

Wei How

Aircon cover unable to cover up / damage.

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