- 578customers served
- 412jobs completed
- Last job completed4 days ago
- Member since2023
- RM6.24kearned
- 79%job completion rate
- Last quoted1 day
**Cleaning Services Liability Policy**
**1. Policy Overview**
We strive to provide high-quality cleaning services to all our clients. However, it is important to clarify our liability concerning personal belongings during the cleaning process.
**2. Limitations of Liability**
While our cleaning staff will take reasonable care to avoid damaging or losing items in your home, we cannot be held responsible for any lost or broken items that occur during the cleaning service. This includes, but is not limited to, jewelry, electronics, furniture, and other personal property.
**3. Client Responsibilities**
We recommend that clients take the following precautions to protect their belongings:
- Remove valuable or fragile items from the areas to be cleaned.
- Secure or store away items that may be at risk of damage during the cleaning process.
- Inform our cleaning staff of any particularly valuable or delicate items that require special attention.
**4. Acknowledgment**
By utilizing our cleaning services, you acknowledge and accept this liability policy. If you have any questions or concerns regarding this policy, please do not hesitate to reach out to us prior to your scheduled cleaning.
**5. Policy Review**
This policy is subject to review and may be updated as necessary. Clients will be informed of any significant changes.
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Reviews
Fix appointment at 11am but cleaner reached at 1.25pm
Request 2 cleaner but provided 3 cleaner for 3 hrs where the cleaning work totally slow
Each work need to instruct them and not helpful
At the end, half work pending and agency request to add extra hours
Arrived more than 1 hour late! Did not do what I have requested despite multiple reminders. If u know the location is far for u, pls don’t accept the job. Don’t give me all kinds of excuses and come all the way to do a bad job! Poor communication between the contact person with the phone and cleaners. Bad quality service and bad experience. Highly do not recommend!
HABA DINGIN EMPIRE 29 September 2024, 16:12
with no iteme how to do work mam
Thank you for the excellent cleaning service. I’m very pleased with the results and appreciate your attention to detail.
HABA DINGIN EMPIRE 29 September 2024, 16:13
thank you very much madam
HABA DINGIN EMPIRE 29 September 2024, 16:13
thank you very much madam
Given I paid RM 480, I was expecting a few professional trained cleaner, instead it felt like contract worker to me. Also, when you pay for house you expect whole house to be cleaning and not excuse that this was closed and so on. Probably a supervisor who says what all needs to be done was missing. The owner won't be standing there to clean and would expect top notch service for paying premium. Not happy at all.
Though the cleaner themselves were good and were ever then cleaned it as job well done, it is the company that engages such cleaner needs to do a good job.
The cleaners were too slow, they could not finish basic cleaning wiping windows and clean the fan within the 4 hours, even my house is only a double storey terrace house.
That was our last engagement with Haba as well as Recommend m.my having exoerienced the outcome of our disagreements
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