Share your experience working with Up Your Home Services Sdn BhdAdd your review
They are very friendly and nice, but a friend of i who told me they are a bit over charged on me. Not sure whether its right or not. Appointment has rescheduled a few time on the same day, but has informed earlier, so im fine with it.
Prompt in response
They are focus on solving problems...unlike other aircon contractors they just give excuses
Only if they could give some discount on basic value for inspection when my unit actually has no issue after inspection then it would be very nice. Otherwise all is very good. Highly recommend anyway because the service and pricing is very good and reasonable.
Not on time
Glenn's team is very professional and efficient.
Will definitely use this aircond cleaning services again!!!
User friend and fast response
Thank you for very quick and efficient services given to us awhile ago. All completed in half an hour...your worker explained well and did a good job. Thank you very much will definitely recommend to others...😍😃👍
Salesman was very genuine in introducing products and features
They appear to know what there is need doing.
Good pace services
They're willing to answer my question when I asked them some advice.
My aircond is in a very good condition after service
The crew are friendly and they're good
Very professional, able to complete the work on time.
Excellent service. Fast turnaround and very helpful with identifying the aircon problem and fixing. Thanks very much!
I am 1st time servicing my aircon. So far my aircon are working as they should be. Servicing was fast for me, 3 unit cleaning + 1 unit refill gas take them around 2hr+. Price wise i think pretty similar with market price as i understand from my other colleague.
Helpful and very fast response
Punctual, fast reply, friendly and professional....more than enough reason to hired them right. They keep the working area clean after done servicing. Will hired them again when my aircond need servicing later on.
A simple gesture to inform the customer of possible delay would make our experience a wonderful lot.
Hi , Mr.Glenn was professional to follow up on my requirement. However, due to my time restraints, i din engage with him yet. however definitely will engage with him.thanks
They are very honest and explain in very details about the faulty and they are genuine in their charges.
They know their work
They did their job, a little on the expensive side maybe but I would not know. Either way, I'm overall satisfied
Hi Adam, thanks for the feedback... i am sorry if you feel that the price is bit on the expensive side. We actual charge a very transparent and market price to all our clients as we do not believe in doing business the traditional cut throat method that has been going on in this industry for a very long time. Hope that as time goes by it would be clearer for all our clients. Anyways, we really do appreciate all types of feedback so that we can strive to improve our service better for everyone.
Late for 30min from appointment after postpone 1hr. Not really well prepared as expected. I am in condo and their staff has difficulty to arrange for unload & load due to contractor parking is far. However service carried out and you get what you pay for. Overall, below my expectation. Maybe I expect recommend service operator are more professional compared to conventional contractor.
Hi William, first of all will like to thank you for taking time off to give us a constructive review.
We are very sorry of what happened yesterday, due to unforeseen manpower issue. There is no excuse in providing anything less to all our clients, and we will definitely take this review seriously to improve our working procedure.
We will strive to provide all our existing and future clients a 5 star experience.
May we have the chance to serve you again to witness our improvement in quality.
Last but not least have a good week ahead and many cooling days ahead.
From Up Your Home Services Sdn Bhd.
Pleasant service. Punctual. Response time is quick and responsible. I’m satisfied with their service.
Service split airconds. Work carried out neatly.
Excellent service from start to finish. Glenn reminded me of my appointment and was accommodating when I needed to reschedule. His boys were punctual, and they kept my home clean - brought their own plastic bags etc to clean up after themselves. I didn't have to do anything. They showed me what needed to be changed and told me the price of each so I could decide whether I wanted to go ahead. Most importantly, they saved me a lot of money because they managed to fix an old aircon unit which another contractor had told me had to be changed. I am extremely happy with their service and would definitely use them again, and recommend them to anyone else looking for a reliable air con service contractor.
They provide good professional services and i have also purchased a new aircon from them to be installed but unfortunately they can't do the installation due to condo's management approval and the worked has to be delayed. Now waiting for them to liaised with the management on the next installation date.
Highly recommend these air con service guys. Professional, Reliable & efficient service. They arrived timely, and did a great job to fix my badly leaking inverter air con. My air con was cleaned so well & professionally done with their advanced tools, no mess created nor any dismantling required. Will definetly use them Again !
Quick respond, personalised service, meeting customer needs
Good but early half hour. Easy to communicate.
Fast response with fast action with problem solve. Good
Very responsive and reliable service company. Will recommend to anyone looking for a good and reliable AirCon servicing company.
By far one of the best air condition service providers I have engaged. Punctual, responsive, diligent and efficient. The service team even helped to clean up the place after service. Highly recommended.
They did clean my aircons by very professional way. Thank you!
Work is neat, and they do take into consideration the home aesthetics before drilling holes onto my walls and connecting the pipes. Technicians are very professional.
quick respond n work well done
They are friendly
they were very professional, yet friendly from the very first call till the job was done.
Professional and friendly technicians
technicians are professional and friendly. Price are reasonable.
Professional and responsive. Highly recommended.
They are detailed in explaining what are the problems and punctual
Good and friendly boss, services were good!
so far everything ok, aircon are getting cold again after cleaning service
Glenn is a very helpful and friendly person.
Good job and keep it up.
Punctual & polite
Reasonable price, friendly & efficient team.
It's all good :)
Good personality and service provided.
Fully satisfied with the services of the team and the boss from Up Your Home Services company. Thank you so much. On time for repair and servicing. Anyone of you require for aircond servicing kindly contact Up Your Home Servicing.
The guys who came to service my aircond were very professional, polite n knew what they doing. They gave me a detailed explanation. Very happy with their service.
Good and friendly boss
Services were good only issue is with timing.
Overall 5 star service.
Very informative, and professional workmanship!! Thorough and most importantly transparent and honest throughout whole process. Definitely recommending.
Good service and friendly staff. I probably highly recommend to friends and family next time.
After service , my air-conditioning with 23c at the afternoon, cool like winter.
They are very professional and easy to work with.
I felt the service was ok, air-con man looks professional. It was my 1st time servicing an air-con so i am not able to do a comparison with other companies service.
Glenn is super friend, giving advice clearly on what to take note and how things work. Super efficient and hassle free.
Good service, highly recommended
Great services. Good explanation and on time. Worth the value spent and my air conditioning working good. Very professional and provide you a diagnosis report after work.
Very friendly and would give advice accordingly.
Special shout out for "up your home services" boss. 1 star price with 5 stars services from quoting us, follow up by call, before service explain,( to me i feel it is more likely he is happy to let his customer to understand better and to make everything transparent rather than we wasting each other time for few times services) workers' manner, techinical's report once service done, and also the 6 months warranty. I never feel my aircond function this well after more than 10 years aircond services i had before. I will defitely come bck to you and also introduce your service to all my family and friends.
Thanks for the fabulous review! We truly appreciate the precious time you took to give us a feedback on our performance. We will continue to improve our services and provide more value to our clients.
Do feel free to give us a call if there is any issue that you encountered.
Have a great week ahead.
Very clear explanation on the aircond conditions and the service performed
Glen & team was very professional in diagnosing my air con issue and addressed it quickly. He also explained the process and gave some helpful tips for future air con purchases. Recommended company to engage for your air con needs as they will not suggest unnecessary interventions as what some other air con services company do. Thank you.
Friendly and professional.
Good job done and very reasonable price. friendly and provides good explanation for my questions. will definitely go with them again.
Did not meet the requirement
Did not perform the task requested
Hi Samuel, sorry that we are not able to help you find the required parts as the air con unit is too old. The spare part are relatively hard to find, we would encourage you to change the air con unit to a relatively newer one so that in future any problems could be easily solve by any other air con servicing team.
Sincere apologise that we are not able to assist in your situation.
Have a good week ahead!
They are really good. Value for money with value added services. Polite knowledgeable n explained everything in detailed without hassling. Even clean our floor for us and checked our other airconds. Will definitely engage again.
Excellent service by very polite staff at reasonable price.
Sticks to schedule as promised. Very detailed explanation on work done. Good!