"I would like to advise them to be more well equipped before they attend to any job. (please bring along ladder and don't expect every family have this at home. This is to save our time and no need to wait you bring it on the next day as customer wants the problem to be solve asap.)"
"great service by mr lee. very prompt response, great problem solving skills. a follow up message by him can assure you that he's a responsible person who cares about the quality and result of his work!"