I am satisfied with their service

Thorough and no short cuts. Told us in advance needed extra hour to finish job. Very satisfied

We booked this service on behalf of our JaGaApp customer. The customer has shared with us that the cleaner was slow, but thorough. We appreciate how speedy and easily reachable the pro was. Would definitely recommend their services.

Friendly staffs with professional services. Even arrived earlier than the appointment time. Highly recommend.

Meet the requirement and overall the services was very good as they did not hv extra hours to clean the house .. will absolutely fix another date or them to clean the house again before hari raya

They were punctual and completed the assigned task on time. Even though there were areas (which they claimed they've cleaned) that were unsatisfactory, they quickly rectified the issue. Overall it was a pleasant experience.

The ladies were late,but they did a great job. Thanks

The company rep is very responsive and receptive to feedback. She actively sought feedback after the first day of service provision. As background, I requested for 2 cleaners , English speaking on a weekly basis (4x a week)and for the purposes of continuity and convenience, that the same team be despatched each time . I was assured that the cleaners would be trained and be able to communicate clearly.

As requested, the same pair of staff were sent each day. When a team member could not make it due to illness, the company was prompt in providing notice of a replacement and sought consent before sending the replacement. Appreciated that, as I've had experience with 2 companies before who did not provide a similar courtesy.

The cleaners (1 lady, 1 man ) were both polite and on time each day. While there were some initial teething problems , e.g. floors under carpets not mopped, cobwebs missed, lights left on, these were quickly addressed by the team once they receive the feedback. Cleaners perform acceptably under supervision and try their best to adhere to our requirements. While not super diligent with cleaning, they do make an effort to tidy areas well, and clear up the equipment neatly at the end of each session.

Also, they immediately notified us when equipment was damaged ( the new vacuum cleaner stopped functioning while they were using it due to overheating), rather than feign ignorance. Cleaners were also honest, as when some areas to be cleaned were left untouched, they admitted that they did not get around to cleaning those areas when questioned the next day, then proceeded to complete the work on that area.

Overall, am happy to recommend them.

good

The services were very good. 2 cleaners made a makeover of my whole apartment unit in just 4 hours. Very satisfied and looking forward for future services like this.